Bus Features Passengers LOVE the Most
Research shows the way to passengers’ hearts is through features that can make a bus trip more enjoyable. Passengers may be interested in paying a little extra for some of these, just to have an added level of comfort. Features like air conditioning, comfortable seats, restrooms, and WiFi are what riders deem to be more important. Meanwhile, food, refreshments, and scenic routes aren’t a top concern.
Buses are a vital part of our infrastructure system. Since public transportation is such an important resource, it’s essential that transit agencies do what they can to provide passengers with a level of satisfaction that keeps them coming back. Whether they’re going on a short trip or traveling to another city or state, bus passengers value convenience and comfort during their commute. Bus agencies have to appeal to the needs and wants of their customers by providing them with features and amenities that make their lives easier. Keep reading to learn more about what features passengers love, where they rank them, and how much more they’re willing to pay for them.
Consider adding features to your fleet that your customers will love. Passio Tech’s innovative solutions like real-time passenger information and onboard WiFi are a surefire way to keep your riders coming back. Contact us today to get started.