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Passio Blog

ETA Text Back Takes Customer Service to New Heights

8:59 29 December in Uncategorized by Lucy Lee

Yet Another Reason Your Transit Agency Should Consider the Passio GO Rider App A rider is standing at a stop waiting for one of your buses to arrive. Wanting to know exactly when they can expect to see that vehicle approaching, they pull out their cell...

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A New “Vision” for Combatting Transit Crime

10:07 30 November in Blog, Uncategorized by Lucy Lee

Passio Vision + On-Bus Cameras = Enhanced Passenger Safety & Comfort—and Less Crime A quick glance at the daily newspapers or the TV news tells a grim tale of sharply rising crime in recent years. Unfortunately, public transit has not escaped this ominous trend. This includes...

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New DOT “Promising Practices” Report Aims for Substantive Community Involvement Throughout Transit-Project Rollouts

9:25 31 October in Uncategorized by Lucy Lee

Picture this: An agency proposing a transit project holds a one-time, in-person event for the community served by the project—promoting the event in limited media outlets. The result? It can effectively cut out those who get their news from different outlets, or for whom in-person...

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Passio’s Real-Time Route Updating Allows You to Respond Fast, Proactively Plan And Better Serve Your Riders

12:49 29 September in Uncategorized by Lucy Lee

One of your buses turns a corner and hits a snag—a water-main break a few blocks ahead that’s rerouting traffic. How quickly can you adjust your routing—systemwide—to adapt to the obstacle? With Passio, it’s as quickly as your driver can alert dispatch. Transit-system disruptions are a...

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