In today's fast-paced world, technology has augmented every aspect of our lives, making tasks more efficient and convenient. Public transit agencies are no exception to this trend, and many organizations are only just now recognizing the benefits of offering passengers a mobile app. An app can...
In our rapidly evolving urban landscapes, the demand for flexible, efficient, and eco-friendly mobility solutions is paramount. Rising to meet this demand is Microtransit, an innovative on-demand transit service poised to revolutionize our daily commuting patterns. Microtransit operates within a specified network, leveraging advanced technology to...
Over the last two years, the pandemic has managed to shake almost every industry imaginable as our daily routines changed to rising infection rates, the shift to remote work, and stay-at-home orders. In the transportation industry, ridership numbers dropped significantly by 72 percent, from 186...
When you are providing customer service for thousands upon thousands of riders each day, getting in front of each one for a survey is not possible. However, rider feedback systems allow you to do just this....
