typically experience an average increase of 40% - 70% in passenger satisfaction within the first 3 months of using the system.
*SmartTraxx is a full featured, real time transit locator system, all offered at a value price.
Smartphone users can download a free app to their phone, allowing them to:
SmartTraxx users have multiple options when it comes to displaying route information to their users. The SmartTraxx Public Route display module automatically updates vehicle location
Automatically receive alerts via E-Mail or Text. You’ll know about driver behavior, vehicle location, and fuel wasting activities immediately. These alerts can be reviewed in reports for discussion at later dates, or dealt with as they happen.
SmartTraxx GPS Tracking reports focus on worker activity, driver behavior, and vehicle usage both during and after working hours. All SmartTraxx reports provide the actionable business intelligence you need to cut costs and improve the way you do business.
Instantly adjust routes at any time, without going through a ‘middle man’, or having to wait days or weeks for changes and updates. Your passengers will have the most TIMELY and ACCURATE route information. This will mean less confusion and much higher customer satisfaction.
One of the most important aspects of a great transit system is hearing from your passengers, and being able to communicate back to them quickly and efficiently. Integrated into the SmartTraxx app, BusBuzz gives your riders access to provide comments, suggestions, compliments, and issues and gives you the ability to quickly manage and easily track the items that need attention.
SmartTraxx customers have the option to upgrade to BusBuzz Text Connect™ to add additional features like broadcast text messaging, on board text surveys, and Twitter® integration.
As the brains of the operation, our MDT (Mobile Data Terminal) also provides the brawn. We provide rugged, transit tested equipment that is simple to install and maintain.
Fully independent, but connected, our counters record the time, date, location, stop, route, and vehicle information automatically for the highest level of accuracy. Connection is automatic via WiFi or cellular and all information is securely uploaded to our cloud servers.
Once uploaded, the counting data is easily accessed via our secure, bank-grade encrypted login. Through this portal, you have access to:
Whether you need the highest counting accuracy rating in the industry or cost effective automated counters, our rugged solutions track boarding and alighting passengers, tagging the counts with all relevant data.
If your riders are part of a University, healthcare, corporate or other campus system, our system can integrate with their card system to count via their access cards. In addition to the counts, we can also securely track riders and merge the counts with demographic data to provide detailed, analytical reports.
When your passenger counting needs are limited or the budgets are tight, our Electronic Passenger Counting solution can be deployed. Your drivers will be able to count boarding and alighting passengers as well as categories of passenger, like handicap and bikes.
Built to be deployed on tablets or SmartPhones that you provide. You’ll save on equipment costs while still enabling your team to get the data you need to run your system right. Use cases:
Your drivers are the most important tool you have to maintain route times and schedules. Keeping your transit system on task ensures efficient operations and satisfied passengers.
Using IncroMAXX Transit Schedule Adherence, your drivers will have their scheduled times prominently displayed on their Mobile Data Terminals for each stop. They’ll know if they are ahead or behind, and can make the SAFE decisions to manage their routes effectively for your passengers.
Many transportation programs are funded by users and those who benefit from it. Passio Gateway™ provides a straightforward way to limit access to the transit system that is easy for passengers to use and understand and avoids passenger/driver conflicts.
One of the great challenges in operating a transit system is reducing the opportunity for uninvited or unauthorized passengers to gain entry to the system. By requiring identification media such as a mag stripe or RFID card, and validating the user information against a database, those individuals who don’t belong on the bus don’t get on.
Access to outstanding reporting and ridership data is critical to the success of any transit system. If multiple entities participate in the transportation system, Passio Gateway™ can automatically report on the number of users by department, location, company, school, or other identifying factor.
Additionally, if the objective is to track passengers by type, (i.e. faculty, staff, or students) that capability is built in to the core system.
Finally, validation information, such as active, inactive, or denied is tracked and reporting for every passenger.
Using the Passenger Tracking module, each boarding passenger will swipe or tap their ID card as they board. This data is safely stored on board the vehicle and uploaded to our reporting server. Through our dynamic reporting tool you’ll be able to report on all passenger activity by department, group, organization, or affiliation.
In addition to the automatic GPS announcements, the driver can initiate pre-canned messages at the touch of a button.